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Initiate Customer Interaction

Using customer interaction to combat counterfeiting

With our smart labels and markings, you can create avenues for customer engagement, while simultaneously combating counterfeiting, increasing scan rates and strengthening brand loyalty. 

A white wine bottle with a minimalistic label featuring a ValiGate® security marking embedded in the QR code. This advanced solution allows customers to authenticate the product and access additional product information with their smartphone. The label reflects a commitment to brand protection and customer transparency.
A mobile interface displaying the SCRIBOS 360 platform’s bonus points feature. The screen thanks the user for purchasing an original product, rewards them with 150 bonus points, and offers a “Continue” button. Animated coins with stars emphasize the reward system’s interactive and engaging nature.

Our solutions

Our innovative and market-proven security markings set standards in brand protection and can be tailored in design and function to your application and product-specific requirements. 

A close-up of a whisky bottle labeled “Single Malt Whisky” with a black cap. The cap features a security label displaying a QR code, a serial ID number (ID: L07PZXS248), and the text “Scan for more.” The label integrates VeoMark® technology, with a visible alphanumeric security element (“084C6R”) embedded for counterfeit protection. The label ensures user-friendly product authentication and enhances product security.

Security Label

With our attractive security labels, you not only enhance your product and packaging design, but also consciously draw your customers' attention to the security feature and the associated campaign. This strengthens customer loyalty and trust in your brand.

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A glass jar of organic baby food labeled “Brand Kids 5+,” with illustrations of peaches, blueberries, and oats on the label. A QR code with the ValiGate® security pattern embedded within it is printed directly onto the label. This patented security feature ensures product authenticity and protects against counterfeiting, providing a seamless and eco-friendly brand protection solution. The label also highlights the product’s organic certification and age suitability.

Printed Security

As a particularly sustainable solution, the anti-counterfeiting feature can be integrated directly into your packaging or product design, thus enhancing the product and brand and motivating end consumers to interact.

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Engine oil container with tamper-evident seal on the cap, labeled ‘Brand Original Seal’ for product authenticity. The label shows ‘Brand Engine Oil 20W-50, 1L, synthetic,’ ensuring secure and genuine product delivery.

SCRIBOS HiddenCode

With the tamper-proof HiddenCode labels from SCRIBOS, you protect packaging and product from unauthorized opening. The proof of first opening is both directly visible on the packaging and digitally verifiable. The hidden, tamper-proof code also allows your customers to participate in bonus programs or competitions. 

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Digital Platform

Our unique brand protection technology is connected to the innovative digital platform SCRIBOS 360.

A laptop screen displaying the SCRIBOS 360 authentication dashboard. Key metrics such as verified scans, consumer activities, and product authentication data are shown alongside a map for geographic scan analysis. Additional screens highlight options for managing consumer engagement activities and providing confirmation for verified product authenticity.
  • SCRIBOS 360 Campaign Manager
    Maintain full control over marketing campaigns for defined products, time periods and regions. With the SCRIBOS 360 Campaign Manager, this often impossible feat becomes a piece-of-cake. Campaigns are targeted to your prior selected product markings and deliver precise, measurable results.
  • SCRIBOS 360 Interaction
    With this module you can offer your customers digital product information, cross-selling options, bonus programs or competitions, which strengthen customer loyalty and trust in your brand.
  • SCRIBOS 360 Data Analytics
    Where do your customers purchase your products? At what time, on which days of the week and by whom? Where are campaigns worthwhile and how can they be optimized? Where should counterfeiting be tackled to protect your customers from dangerous products? SCRIBOS 360 Data Analytics provides you with the answers.  

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Our services

A testing lab environment showcasing a machine used for the quality inspection of SCRIBOS security labels. The device ensures precision and durability of labels by simulating various conditions, with a focus on maintaining high product standards.
Consulting

Our experienced brand protection consultants will map out the perfect brand protection strategy and custom solution for your individual needs.

Project Management

Our project management team will give you comprehensive support – from equipping your product with the right security tag to connecting it to the digital world. They will supervise your project from start to finish – and offer a helping hand even beyond the implementation stage.

Performance & Lab Tests

Our applications technology team will ensure that your smart labels are not only secure but also exceed current requirements by using cutting-edge technology.

Related blog post

What kinds of anti-counterfeiting measures exist and which one is the best?

Counterfeiting is a pervasive problem that poses significant challenges to businesses and consumers alike. The increase of counterfeit products not only leads to economic losses but also jeopardizes consumer safety and damages brand reputation.

Read more

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