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Initiate Customer Interaction

Using customer interaction to combat counterfeiting

With our smart labels and markings, you can create avenues for customer engagement, while simultaneously combating counterfeiting, increasing scan rates and strengthening brand loyalty. 

Our solutions

Our innovative and market-proven security markings set standards in brand protection and can be tailored in design and function to your application and product-specific requirements. 

Security Label

With our attractive security labels, you not only enhance your product and packaging design, but also consciously draw your customers' attention to the security feature and the associated campaign. This strengthens customer loyalty and trust in your brand.

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Printed Security

As a particularly sustainable solution, the anti-counterfeiting feature can be integrated directly into your packaging or product design, thus enhancing the product and brand and motivating end consumers to interact.

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SCRIBOS HiddenCode

With the tamper-proof HiddenCode labels from SCRIBOS, you protect packaging and product from unauthorized opening. The proof of first opening is both directly visible on the packaging and digitally verifiable. The hidden, tamper-proof code also allows your customers to participate in bonus programs or competitions. 

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Digital Platform

Our unique brand protection technology is connected to the innovative digital platform SCRIBOS 360.

  • SCRIBOS 360 Campaign Manager
    Maintain full control over marketing campaigns for defined products, time periods and regions. With the SCRIBOS 360 Campaign Manager, this often impossible feat becomes a piece-of-cake. Campaigns are targeted to your prior selected product markings and deliver precise, measurable results.
  • SCRIBOS 360 Interaction
    With this module you can offer your customers digital product information, cross-selling options, bonus programs or competitions, which strengthen customer loyalty and trust in your brand.
  • SCRIBOS 360 Data Analytics
    Where do your customers purchase your products? At what time, on which days of the week and by whom? Where are campaigns worthwhile and how can they be optimized? Where should counterfeiting be tackled to protect your customers from dangerous products? SCRIBOS 360 Data Analytics provides you with the answers.  

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Our services

Consulting

Our experienced brand protection consultants will map out the perfect brand protection strategy and custom solution for your individual needs.

Project Management

Our project management team will give you comprehensive support – from equipping your product with the right security tag to connecting it to the digital world. They will supervise your project from start to finish – and offer a helping hand even beyond the implementation stage.

Performance & Lab Tests

Our applications technology team will ensure that your smart labels are not only secure but also exceed current requirements by using cutting-edge technology.

Related blog post

What kinds of anti-counterfeiting measures exist and which one is the best?

Counterfeiting is a pervasive problem that poses significant challenges to businesses and consumers alike. The increase of counterfeit products not only leads to economic losses but also jeopardizes consumer safety and damages brand reputation.

Read more

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